Run Leader Frequently Asked Questions

Are RunTogether groups the same as Run England?


Very similar, but with lots of improvements. As with Run England, the goal of RunTogether is to provide opportunities for more people to access running in a safe and supportive environment. However, following a detailed review of Run England in 2015 during which leaders, runners and various other stakeholders were asked for their honest views and experiences, the following improvements have been made:

-Mobile app, allowing leaders to see how many people have registered for each session, 'check-in' their runners and if they usually take cash payments, this is also available online
-A range of marketing materials to help leaders promote and grow their groups
-Run Leader Tool Kit, including useful information and advice on how to operate a successful running group
-Monthly e-newsletters with the latest news, offers, competitions and opportunities for continued professional development (CPD)

EA1_3650.jpg

Can a running club set up a RunTogether Group?

Absolutely. RunTogether Groups have been created to encourage more people to run with others, particularly beginner runners who (we know from our research) often don’t see themselves as ‘good enough’ at running to join a club.

England Athletics encourage all running clubs to use the tools provided by RunTogether to set up groups to provide an accessible route for new runners interested in starting to run. If your club is interested in setting up a RunTogether Group, click below for instructions on how to do so.

Set up a RunTogether Group Today

What’s the difference between a RunTogether Group and a running club?

Typically, running groups are a great way to start running with others if you don’t feel like a running club is for you at the moment.

Groups generally operate less formally than running clubs. They often run a range of different pace sessions, which may start with a walk-run session, with the aim of building up to run for longer. However, some groups will offer faster paced / longer sessions, often as their runners gain experience and fitness.

Most RunTogether Groups do not charge an annual membership, although there may be a small charge per session, depending on the leader and facilities used by the group.

Many running clubs set up 'Get Me Started' RunTogether Groups as a friendly, accessible way to invite new runners to try running with them.

I just qualified as a run leader, is there any support I can receive from RunTogether?

Definitey, we have a bank of resources you can use and also a network of Run Leader Mentors who can help if you are starting out. All Mentors are  experienced run leaders and coaches who currently run successful RunTogether groups and are happy to share their experiences and expertise. Please click HERE and type in your postcode to find your nearest Run Leader Mentor. Simply send them a message to discuss any ideas, questions or issues you might have or to arrange a call or a meeting with them!

Run Leader Mentors

The Run Leader App

How do I download the Run Leader app?

The Run Leader app is completely free and is available to any Run Leader operating a RunTogether Group.

For iPhone users (version 5 and above) the app is available to download via the Apple Store HERE

For Android users the app is available to download HERE

What do I do if I can’t log in or use the Run Leader app?


If you are having any issues with logging in or using either app, please contact us on support@runtogether.co.uk and we will help you to log in and start using the app.
 

ADI_4532.jpg

I am experiencing issues with the Run Leader app. What do I do?

We are really sorry for any issues you might be experiencing with the App. In the first instance, please log-out and log-back in to the App, go to ‘Settings’ and click the ‘Reset data and sync’ button. Once that’s done, please go back to ‘My Schedule’ where you can refresh the App. Still having problems? Please email support@runtogether.co.uk

Can I charge for my runs?

Whilst many Run Leaders offer free sessions to runners, some Run Leaders charge a small fee to cover costs of running the group.

If you wish to charge cash payments: when creating a run, tick the ‘allow cash payments’ box and set a cost for the run.

If you wish to charge online payments; go to the admin area of your account and the ‘runs’ section, there you will find an option to ‘set-up your stripe’ account, which will link to your RunTogether page. When creating a run, tick the 'allow card payment's option.

Stripe will deduct 25p per transaction + 2.8% for UK cards and 4.3% for international cards or American Express

Ages of runners taking part in RunTogether Groups

Leadership in Running Fitness (LiRF)


England Athletics provides qualified Run Leaders with insurance cover that includes being able to cater for runners aged 12 years old and above.

Any Run Leader holding a Leadership in Running Fitness qualification will not be insured for runners under 12 years of age.

England Athletics does not recommend that children under 12 years of age take part in RunTogether Group runs. If asked, a RunTogether Group Leader should inform the parent / guardian of this recommendation, and that the group sessions are not designed to cater for younger participants. If a parent or guardian wishes to ignore this recommendation, then the Group Leader should inform them that they (the Group Leader) cannot be responsible for them during the session they have planned, as they are not appropriate for the child. The child in such case becomes the sole responsibility of the parent/guardian in any subsequent RunTogether session.

Level 2 Coach /Athletics Coach


Coaches holding a level 2 Athletics qualification or above or Athletics Coach qualification are covered to lead sessions for children aged 8 and above, however, if a Coach is operating a RunTogether Group we still advise that they only accept children aged 12 years and above.

There are a number of reasons why we advocate RunTogether Groups only cater for those aged 12 years and above; this relates to the athlete development philosophy that England Athletics and UK Athletics endorse.

More information regarding the growing child and coaching children, can be found HERE

Why am I unable to host a group in Wales/Scotland/Northern Ireland?

RunTogether is an England Athletics initiative; our funding sources guide our work to be focused on delivering programmes in England only, however the other home nations have local programmes to support their communities:

Jog Scotland
Run Wales
Northern Ireland Athletics Pathways

IN2_3425.jpg

Do you provide training plans?

We have three training plans for 'Get Me Started', 'Keep Me Going' and 'Challenge me' they can all be found under the Run Leader support page.

Where can I find your monthly news?

Each month we send out an e-newsletter to all our registered Run Leaders, this should come straight to your mailbox. Not receiving them? Not to worry, simply email support@runtogether.co.uk and we will add you to the mailing list. In the interim, all our monthly news can be found below.

MONTHLY NEWS

How do I nominate my group for the GOTM title?

Each month we award one RunTogether group with the 'GOTM' title to be in with the chance of winning, email support@runtogether.co.uk  with your group name, a short piece about your group and some photos!

How do I get a FREE reflective vest?

If you are a qualified coach or Run/Group Leader registered with a RunTogether group, send your full name, date of birth and address to support@runtogether.co.uk and we will pop one in the post. 

IN2_3711.jpg (2)

Can I order reflective vests for my group?

Yes qualified Run/Group Leaders can order vests in batches of 10 HERE

ADI_5359.jpg

How do I order personalised RunTogether t-shirts for my runners?

RunTogether t-shirts can be ordered in batches of 10 from HERE

rt tgcr twitter.PNG

Where can I download marketing resources?

There are a number of free marketing templates and resources available for Run Leaders, including:

  • Poster templates
  • Congratulations Certificates
  • Business card templates
  • Roadside banner templates
  • High quality images
  • Social media toolkit
  • The templates can be personalised with your group information, then you can either download them for free and print them at home or order printed copies at a cost. 

You can access these from the marketing portal below, you will need to create a new account the first time you enter (login details are not the same as your RunTogether login). 

Access Marketing Resources Here

How do I create a RunTogether print cloud account?

Run Leaders have access to a wide range of marketing materials, from our RunTogether print cloud page. You will need to register an account to allow you access to this portal. You can do so by clicking the link below (ensure you select 'Run Leader' when creating the account) 

REGISTER TO ACCESS MARKETING RESOURCES

Do you have printable posters/congratulations certificates?

Run Leaders have access to marketing materials HERE

How do I become a Guide Runner?

All information on becoming a guide runner can be found HERE

6.jpg

Who do I contact about any issues, feedback or questions I have?

Our dedicated support team is available Monday to Friday to help answer any of your questions.
With a 2-day response time, we will aim to resolve any issues and answer any questions as soon as possible to make sure you have a great experience using our platform. Please check how you can get in touch with us below. 

CONTACT US

Where can I find your privacy notice and cookie policy?

Our privacy notice and cookie policy can be found at the bottom of website (no matter what page you are on)
Privacy notice / Cookie Policy